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Privacy Policy

Ahlo is committed to protecting the privacy of its customers and visitors. This Privacy Policy explains how we collect, use and protect the personal information you provide to us when you access our website.

We ask that you read this policy carefully before using our website.

Personal Information Collected:

When you visit Ahlo, we automatically collect information about your device, such as your web browser, IP address, and time zone. We also record the specific pages you view, the sources that referred you to our site, and how you interact with our site. This information is collected automatically and is referred to as “Device Information.”

We also collect personal data that you provide to us, such as first name, last name, address, payment information, etc., when you register or make a purchase.

Purposes of Data Processing:

Our top priority is to ensure the security and privacy of our customers' data. Therefore, we only process the minimum data necessary to keep the website functioning.

Information collected automatically is used to identify potential cases of abuse and generate site usage statistics. These statistics are used only in aggregate form and do not identify individual users.

You can visit our website anonymously without disclosing any personal information. However, to access certain features, such as receiving our newsletter or completing contact forms, you may be asked to provide personal information. You have the option of not providing this information, but doing so may limit your ability to use some features of the website.

Consent:

By using our website, you consent to the collection and processing of your personal information in accordance with this Privacy Policy.

Retention Period:

We retain your personal data only for as long as necessary for the purposes for which it was collected, unless longer retention is required to comply with legal obligations.

International Data Transfer:

Your data may be transferred to servers located outside your country of residence. We take steps to ensure that these transfers are made securely and in compliance with applicable data protection laws.

Links to Other Sites:

Our website may contain links to third party websites that we do not control.

We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of each and every site that collects personal information.

Consent for Marketing and Advertising

If you wish to receive marketing and advertising communications from Ahlo, you must express your consent. You can opt out of receiving these communications at any time by clicking on the unsubscribe link in the messages we send you or by contacting us directly at contacto@ahlojewelry.com .

Use of Data for Improvements and Personalization

The data we collect is used to improve your experience on our website and personalize content based on your preferences and behavior. This helps us deliver a service that is more relevant and tailored to your needs.

Information Security:

We take steps to protect the information you provide to us by storing it on secure, controlled servers to prevent unauthorized access, use, or disclosure. We maintain administrative, technical, and physical safeguards to protect your personal data. However, we cannot guarantee the complete security of data transmissions over the Internet or wireless networks.

Legal Disclosure:

We reserve the right to disclose personal information if required or permitted by law, such as to comply with a subpoena, or similar legal process, or to protect our rights or the safety of others.

Contact Information:

If you have any questions about this Privacy Policy or wish to contact us about your personal data, please send an email to contacto@ahlojewelry.com .

User Rights:

If you are a European resident, you have the following rights in relation to your personal data:

  • The right to information;
  • The right of access;
  • The right to rectification;
  • The right to erasure;
  • The right to restrict processing;
  • The right to data portability;
  • The right to object;
  • Rights related to automated decision-making and profiling.

To exercise these rights or obtain more information about the processing of your personal data, please contact us via email contacto@ahlojewelry.com .

Cookies Policy

What Are Cookies:

Cookies are small text files stored on your device when you visit our website. They are used to improve your browsing experience by allowing the website to remember your actions and preferences over time.

How We Use Cookies:

At Ahlo, we use cookies to provide a more efficient and personalized browsing experience. These cookies record information about your preferences and choices, allowing us to optimize site performance and provide relevant content.

Types of Cookies Used:

Necessary Cookies: Essential for the functioning of the website, allowing navigation and access to secure areas.

Performance Cookies: Collect information about how
visitors use the website, helping us to improve its functionality.

Functionality Cookies: Allow us to remember your choices and personalize your experience on the website.

Advertising Cookies: Used to provide advertisements more relevant to your interests.

Cookie Control:

In keeping with our commitment to transparency and user control, we have implemented a pop-up that allows you to accept or decline cookies when accessing our website. You can also control cookies by clicking on "Manage Preferences" in the pop-up.

Third Party Cookies

We may use third-party cookies for tracking and advertising purposes. These cookies help us deliver advertisements that may be of interest to you. You can adjust your cookie preferences through your browser settings.

Cookies Used at Ahlo:

Session Cookies: Temporary and are deleted when you close the browser.

Persistent Cookies: These remain on your device until they are manually deleted or reach their expiration date.

Changes to the Cookie Policy:

We reserve the right to update this cookie policy to reflect changes in practices or legislation. We recommend that you periodically review this page to stay informed about Ahlo's use of cookies.

Consent:

By using Ahlo, you agree to the use of cookies as described in this policy. If you do not agree, you can adjust your browser settings or choose not to use our website.

Contact Information:

For clarifications or questions about the cookie policy, please contact us at contacto@ahlojewelry.com .

Thank you for choosing Ahlo. We are committed to ensuring transparency and control over the use of cookies in your online experience with us.

Last update date: 21/08/2024

Responsible: Exuberant Paths Unipessoal, LDA.

Email : contacto@ahlojewelry.com