Shipping and Deliveries
At AHLO, we are committed to providing an efficient and convenient shipping service to suit your needs.
Delivery Times
The delivery time of the order may vary depending on the destination. Below are the estimated delivery times:
Mainland Portugal:
CTT Express: €4.99
DPD Pickup Point: €3.99
The estimated average transit time after shipping is 1 to 2 business days.
Orders remain at pickup points for 10 business days and in lockers for 3 business days.
Azores and Madeira:
CTT: €5.99
The estimated average transit time after shipping is 3 to 5 business days.
The times shown are delivery estimates and are subject to delays by the carrier.
Shipping Time
Shipments take place every working day, except Sundays and holidays, unless there is a shortage of stock or during the holiday period.
Shipping Costs
For orders with a value equal to or greater than €50 in mainland Portugal, shipping costs are free.
Customs and Import Fees
AHLO is not responsible for the payment of customs or import duties. Any costs, fees or taxes related to the import of orders to the destination country are the responsibility of the consumer. The total price of the order includes only the price of the products, applicable VAT and shipping costs.
We recommend that you contact your local customs office for information on customs charges before placing your order.
At AHLO, we are committed to providing an efficient and transparent shipping service so that you can enjoy your online shopping with confidence. If you have any additional questions about our shipping and delivery, please do not hesitate to contact us at contacto@ahlojewelry.com .
Your satisfaction is our priority.